Major ISPs are a major consumer fail
Outside of arms reach of desire.
Big Internet service providers have the worst customer satisfaction rating of any of the 43 industries rated by American Customer Satisfaction Index in the past year, and Time-Warner is rock bottom of the bunch. Comcast and Charter aren’t much better.
A three-way merger of the bottom feeders is likely to lead to less customer satisfaction, not more…
… More“Comcast and Time Warner assert their proposed merger will not reduce competition because there is little overlap in their service territories,” says David VanAmburg, ACSI Director.