FCC report on T-Mobile nationwide outage is a case study in network complexity and best practices (or lack thereof)
The installation, and incomplete configuration, of a new router and a fiber link failure, both in the southeast U.S., combined with software and hardware bugs to take down T-Mobile’s national phone network in June, according to a report published in October by the Federal Communications Commission. The cascade of problems that began with a fiber route going down led to a “registration storm” in Atlanta as “mobile devices repeatedly attempted and failed to register” on the network, first using 4G, 3G and 2G mobile systems, and finally trying to complete calls via WiFi connections.… More